Job Description

Claims Adjuster (Auto Insurance)

Dallas, TX 75219 | Onsite

COMPENSATION & SCHEDULE

• $22/hr+ DOE

• Monday–Friday, 9:00 AM–6:00 PM (some flexibility within business hours)

• W2, Temporary (60 days+)

• Start Date: ASAP

ROLE IMPACT

Join the Claims department at a regional insurance provider to support auto claim investigations during a seasonal peak. This role is critical in ensuring timely and accurate claim assessments while maintaining compliance with state licensing standards. Success will be defined by efficient case resolution, adherence to policy, and seamless documentation in Guidewire.

KEY RESPONSIBILITIES

• Investigate auto insurance claims by reviewing reports and supporting documentation

• Conduct and record claimant statements in accordance with policy and regulatory standards

• Navigate Guidewire to update case files and process claims

• Collaborate with internal stakeholders to confirm policy details and claim enforceability

• Maintain detailed records and escalate complex cases to senior adjusters

MINIMUM QUALIFICATIONS

• Active Texas Adjuster License in good standing

• 1+ years’ experience as an Auto Claims Adjuster

• Proficiency in Guidewire claims management system

• Skilled in interviewing and documenting claimant statements

CORE TOOLS & SYSTEMS

• Guidewire

• Microsoft Outlook

• Internal claims processing systems

• Digital phone/VOIP systems

• Document management tools

PREFERRED SKILLS

• Experience with non-enforceable policy structures

• Strong verbal communication and customer service orientation

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