At HeiTech Services, our employees are our biggest assets.
HeiTech Services is dedicated to attracting highly skilled and motivated professionals. We value our employees. We offer our employees challenging opportunities that facilitate professional growth and development while also providing the support you need to succeed. We are committed to your success because we understand that our employees are the driving force behind HeiTech Services' continued growth.
Our mission is to help the Federal Government keep Americans safe.
About the Role:
As an ON-CALL Biometrics Technician (BT), you will be responsible for supporting the mission of a government program located in your state. The BT works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations.
This is not a regular Full Time or regular Part-Time position; it is a Casual ON-CALL position. ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site. All efforts are made to notify ON-CALL personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of. Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.
This position requires the ability to pass a government clearance and drug test. All required job training will be provided for qualified candidates.
Primary Responsibilities:
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensuring the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data, and reports.
Skills and Abilities Required:
Minimum Education and Experience Required
Desired Skills:
HeiTech Services is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
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