Call Center Representative Job at National Solders Company (Pty) Ltd., Cleveland, OH

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  • National Solders Company (Pty) Ltd.
  • Cleveland, OH

Job Description

 

Call Center Representative Job Description

We are hiring an experienced Call Center Representative to  help us keep growing.

Responsibilities for Call Center Representative

  • Utilize company equipment to facilitate calls 
  • Interact with all customers in a friendly and courteous manner 
  • Follow all prompts from call management system to provide the appropriate customer service 
  • Handle all issues in accordance with best practices 
  • When necessary involve senior management  

Qualifications for Call Center Representative

  • High school diploma
  • Excellent verbal communication skills 
  • Strong literary comprehension capability 
  • High-speed internet connection (if working remotely)
  • Capable of staying focused and tuning out outside distractions 

Job Tags

Full time, Remote work,

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