Customer Service Representative (CSR) Job at ProntoBPO USA Inc., Lehi, UT

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  • ProntoBPO USA Inc.
  • Lehi, UT

Job Description

Join our Customer Service Team Positions available for: Arizona, Florida, Idaho, Nevada, Oklahoma, Texas and Utah. Requirements:
  • High School diploma (minimum)
  • Native English
  • Schedule Availability
  • A habit of meeting or exceeding goals
  • 6 months experience in a call center environment
  • A knack for speaking with people who have diverse backgrounds, and different world views
  • Strong phone and verbal communication along with active listening
  • An upbeat and eager attitude: ready to get your boots dirty at a fast pace environment

Working Conditions:

  • Can not have other distractions or obligations (e.g. childcare responsibilities, pets, etc.)

Remote Position Computer Requirements:

  • Ability to create a 2nd user on the computer that is password protected.
  • Windows PC
  • You will need 2 monitors, a USB headset, webcam, and your computer connected via Ethernet cable minimum to work.
  • Hardware Requirements: Windows Computers - Quad Core 2.5 GHz or better - Windows 10
  • Home Premium or later, Ram Windows - 16GB DDR3 or better, Hard Drive Windows - 20GB+ free.
  • Minimum Screen Resolution: 1 must be at least 1680x1050 & 2nd can be any resolution.
  • Able to hard-wire an Ethernet cable from your router to your computer (wireless not allowed), Router must be accessible to you.
  • Internet Connection must be Cable (coaxial) or Fiber Optic. DSL, Satellite, Wireless (mobile data), or Dial Up connections are not permitted.
  • Must be able to pass Five9 Network Pre-qualification Test which will be administered by a tech team member.

We offer:

  • Remote Position
  • Growth opportunity
  • Amazing benefits

e-Verify Program

ProntoBPO is committed to maintaining a legal and compliant workforce. As part of this commitment, we participate in the e-Verify program, an electronic verification system operated by the U.S. Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA).

For more information about e-Verify, please visit the official website at

Job Tags

Remote job,

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