3+ years customer / technical service in supervisory role in lawn and garden tools. Strong verbal, written, and analytical skills. Ability to communicate with associates, customers and management. Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Working knowledge of CSR software (FreshDesk a plus). Working knowledge with operating system software (Oracle a plus). Empower and support team to perform responsibilities for a variety of roles. Maintain focus on team morale and change/improvement management. Oversee 3rd party customer care center relations, managing call escalations, providing IPLs or Manuals, and offering SOPs for process support. Manage 3rd distributor relations to facilitate a service network with warranty approvals, IPLs, and spare parts support for repairs. Develop and update product troubleshooting and warranty process SOPs. Create advanced troubleshooting and repair guides for service centers, agents, and customers. Review and revise technical documents including illustrated product listings, owner's manuals, and product bill of materials. Report product issues to manufacturing. Supervise spare part inventory inspections. Manage in-house rework of products and spare parts.
...Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living... ...before payday ~ Flexible scheduling options with full-time and part-time hours ~ Paid time off and Holidays (full-time...
...On the Road to Wellness is a non-clinical, member-driven peer support organization focused on supporting adults aged 18 and older in their... ..., we are seeking a conscientious and realiable Peer Support Specialist to join our team. This person will play a crucial role in...
...Elite Construction is seeking a Lead Commercial Journeyman Electrician to assist with our many commercial projects in the Valdosta/ Thomasville/ Tifton area. Must have a driver's license and a car (no exceptions). Hard working and dependable need only apply!! LEAD...
...the assessment afterwards. We are seeking a highly skilled Django Developer with a strong background in data science to join our team.... ...Learning: Stay up-to-date with the latest developments in Django, Python, data science, and AI technologies, and apply new knowledge...
...compelling and visually impactful, targeted content to engage with the firms online community. Monitor Search Engine Optimization (SEO) developments and share insights with relevant teams to maximize exposure of content on online platforms. Manage the firm's social...