Innovator. Entrepreneur. Able to see the big picture while working on the small details, manage multiple projects, and act as a subject matter expert. Did we just describe you? If so, consider joining the Digital Service & Customer Experience team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Digital Service & CX team is at the front line of customer interaction. We define the holistic service experience across all touch points, especially digital self-service. Our dedication to a superior customer experience helps ensure we deliver the exceptional products and services Spectrum is known for.BE PART OF THE CONNECTION
As a Content Designer, you will collaborate on and recommend best-in-class customer experience changes, collaborating with internal teams and supporting new and existing features to create customer-facing messages. You will act as an advocate for our customers, and as an experienced writer, you’ll be part of a high-performing team to develop and edit engaging support content that's on brand. You’ll also be providing expertise on content best practice, tone and messaging, while fostering a culture of collaboration.
WHAT OUR CONTENT DESIGNERS ENJOY MOST
On a given day, you’ll create articles for Spectrum.net/support, collaborate with members within our team as well as other groups, participate in brainstorming sessions, and write digital customer communications. You’ll become familiar with creating cross-platform messaging and discuss how to best personalize content to strengthen our customer relationship. You’ll use your interpersonal skills to discuss and implement feedback with team stakeholders. If you want to lead the way in providing a customer experience that exceeds internal as well as external expectations, this role may be for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
SPECTRUM CONNECTS YOU TO MORE
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MPD331 2025-47160 2025 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture....Immediate need for a Psych certified Nurse Practitioner to join a well established Community Health / Outpatient group. Most details on the table for discussion Some details / FAQS below New grads welcome with a strong Behavioral Health nursing background this...
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