Job Description

Job Description and Duties

Positions at the Water Boards may be eligible for telework with in-person attendance based on the operational needs of the position.

The State Water Resources Control Board’s Division of Water Rights (Division) has an exciting opportunity for a Data Management Analyst in the Reporting and Quality Assurance Unit. This unit plays a pivotal role in supporting the UPWARD (Updating Water Rights Data) Modernization project, working closely with the UPWARD team to transition from legacy systems like the Electronic Water Rights Information Management System (eWRIMS) and Report Management System (RMS) to the innovative California Water Accounting, Tracking, and Reporting System (CalWATRS). This effort is transforming how water rights data is collected, maintained, and analyzed, offering a unique opportunity to contribute to a forward-thinking initiative that is shaping the future of water rights management in California.

The Data Management Analyst will be responsible for the following:

1. Analyzing and processing change of ownership, contact information update and supplemental statement for change request forms submitted by water right owners and diverters.
2. Responding to inquiries from the public regarding questions about various water rights programs and annual water use reporting.
3. Communicating Water Rights billing information to the California Department of Tax and Fee Administration to ensure accurate and on-time billing and collection of Water Right fees.
4. Contributing to process development and organizational change management related to Reporting and Quality Assurance Programs and electronic content management.

Additional information:

Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and the ability to perform the assigned duties of the class.

If the position requires driving, you must possess a current and valid driver’s license. Please Do Not include full Social Security Number, method of eligibility, and LEAP information in your application package.

Salary information – CalHR salary rules allow appointment at the entrance rate (Cal. Code Regs., tit. 2, § 599.673) of a classification. For classes with alternate ranges, placement is based on education/experience.

Please let us know how you heard about this position by taking this brief survey: .

You will find additional information about the job in the .

Special Requirements

In order to be considered for this position, you must include the following:

• RPA# 24-300-238 in the “Examination or Job Title(s)” section of the State application when submitting a hardcopy application.
• Photocopies of degree and official transcripts (if needed to establish eligibility).

Must have Staff Services Analyst list, transfer, or reinstatement eligibility and be reachable on the certification list.

Here is the link to the exam:

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An applicant with a college degree obtained outside the United States that does meet accreditation standards must have education records evaluated by a credential’s evaluation service. Evaluation of education records will be due during final minimum qualification evaluation of candidate(s). A link of accepted evaluation agencies can be found here: .

Electronic submittal of applications and attachments through jobs.ca.gov is preferred. Emailed or faxed applications will not be accepted. You are required to complete employment history on the application form (STD. 678), including work experience, dates, hours worked, contact names and phone numbers of supervisors on the state application. Applicants who fail to submit a completed STD. 678 may be disqualified.

In the hiring interview, the panel will consider education, experience, personal development, personal traits and fitness for the job. In appraising experience, more weight may be given to the breadth of pertinent experience and evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of his/her experience. For additional information, you may refer to the class specifications.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate should possess:

1. Ability to work effectively in team environments, fostering a cooperative and supportive atmosphere.
2. Excellent verbal and written communication skills, ensuring clear and professional interactions with colleagues, stakeholders and the public.
3. Strong commitment to providing exceptional customer service, responding to inquiries promptly and professionally.
4. Flexibility and adaptability in a dynamic work environment, able to manage multiple tasks and adjust to changing priorities.
5. Ability to manage time and prioritize tasks to meet deadlines and achieve goals.
6. Ability to maintain a high level of accuracy and attention to detail in all aspects of work.
7. Experience reviewing and processing forms and applications.
8. Experience in researching information from databases and/or the internet, including geographic information systems (GIS).
9. Ability to understand and interpret laws and regulations.
10. Ability to follow directions, evaluate established procedures, and proactively make suggestions for improved processes.
11. Intermediate knowledge and understanding of Microsoft Excel, including sorting, filtering, and comparing data.
12. Familiarity with web accessibility standards and experience using electronic content management systems.

Benefits

Water Board employees may be eligible for benefits. Health benefits and leave programs are available for most permanent, full-time employees, and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements negotiated between the State of California and employee organizations that define wages, hours, and terms and conditions of employment.

Benefit information can be found on the website and the website.

Statement of Qualifications (SOQ)

A Statement of Qualifications (SOQ) must be submitted along with the State Application and serves as documentation of candidate’s ability to present information clearly and concisely in writing. It should be typed, no more than two (2) pages in length, using Arial 12-point font , and normal margins.

Include the title “Statement of Qualifications”, your first and last name, and the Job Control number at the top left corner of your SOQ document.

Provide answers to the following prompts on your SOQ:

1. Describe your experience providing excellent customer service. What steps did you take to ensure customer satisfaction? Include details about the years/month of experience from previous employment where you gained this experience.
2. Describe your experience using Microsoft Excel. Provide an example of how you used Excel to complete a task or project. Include details about the Excel functions you are proficient in using.
3. Describe a time when you collaborated with a team on a project. What was your team expected to accomplish, what was your role, and how did you contribute to the team’s success? Include details about the project, the steps involved, any challenges you faced and the results of the collaboration.
4. Describe a time when you had to write or update a procedure. What was the procedure for, and what steps did you take to ensure the procedure was clear and easy to follow? Include details about any challenges you faced, how you addressed them, and any feedback you received from others who used the procedure.

Applications received without the SOQ addressed as stated will not be considered.

Note: Resumes, letters, and other materials will not be evaluated or considered as a response to the SOQ.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see below for specific requirements.
• Other - Cover Letter is optional.

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