Develop and implement comprehensive communications and outreach plans that align with SSA objectives and program goals.
Coordinate and execute beneficiary and provider outreach initiatives, including digital campaigns via GovDelivery.
Propose innovative strategies to promote the Ticket to Work program, subject to SSA approval, targeting eligible beneficiaries, service providers, influencers, and partner organizations.
Create and manage high-quality content for a variety of channels (web, email, social media, events), ensuring consistency and adherence to agency guidelines.
Conduct and apply market research to optimize communication efforts and identify new outreach opportunities.
Monitor, analyze, and report on communication campaign effectiveness and adjust strategies accordingly.
Collaborate with internal teams, SSA officials, and external stakeholders to enhance program visibility and participation.
Qualifications:
Bachelor's degree from an accredited institution in Communications, Public Relations, Marketing, Business Administration, or a related field.
Demonstrated advanced writing, editing, and content development skills.
Proficiency in market research methodologies and data-driven decision-making.
Deep understanding of social media trends and digital communications strategies within a government or regulated environment.
Experience navigating federal agency policies and communication protocols is preferred.
Strong interpersonal skills and the ability to build relationships with a diverse set of stakeholders.
Master's degree or advanced training in communication strategy or public engagement.
Familiarity with SSA programs, disability advocacy, or workforce development initiatives.
Experience with GovDelivery or similar digital communication platforms.
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