Dispatcher Job at HomePro, Carrollton, TX

QWpsaUlwRTRtMW1HdHJLcTk2ZmErbktXVEE9PQ==
  • HomePro
  • Carrollton, TX

Job Description

Join Our Team: Dispatcher Role Open at HomePro

Welcome to HomePro, a leading innovator in smart home technology that has been transforming homes with advanced automation, security, and entertainment solutions for more than two decades. Our commitment is to enhance living experiences while providing unparalleled services to our customers. We're located in the heart of Texas, where we continue to lead the industry towards seamless home integration. HomePro is now in search of a highly efficient and communicative Dispatcher to manage the dispatching of our technical and service teams across various locations. If you excel in fast-paced environments and are skilled at coordinating multiple tasks effectively, this position is ideally suited for you!

Our benefits include:

  • Full-time employment opportunity
  • Competitive salary with performance incentives
  • Retirement plan offerings with company matching
  • Use of the on-site fitness center
  • Generous Paid Time Off (PTO) and Paid Holidays
  • Employee discounts on all HomePro products and services
  • Health, dental, and vision insurance after initial 60 days

Key Responsibilities of a Dispatcher:

Efficient Dispatching: Organize and dispatch service technicians and installation teams to customer locations, ensuring optimal routes and timely service completion.

Dynamic Scheduling: Monitor and adjust schedules as needed to accommodate urgent service requests and provide real-time support to field teams.

Communication Hub: Serve as the primary communication link between customers, technicians, and internal departments, facilitating updates and information exchange.

Resource Management: Allocate resources effectively, considering the complexity of jobs, technician skill sets, and geographic considerations.

Documentation and Compliance: Maintain accurate dispatch records and ensure compliance with company policies and regulatory requirements.

**Additional responsibilities assigned by the manager

Who We Are Looking For:

  • Proven experience in a dispatch or similar logistical coordination role, ideally in the tech or home services industry
  • Exceptional organizational and multitasking abilities
  • Strong communication and interpersonal skills, with the ability to calmly resolve scheduling conflicts or concerns
  • Knowledgeable in dispatch software and GPS tracking tools
  • Commitment to delivering superior customer service
  • A minimum of a high school diploma is required; additional certification or training in logistics is a plus

As part of HomePro, you will be instrumental in ensuring that our services are executed flawlessly, enhancing customer satisfaction and reinforcing our market leadership in smart home technology. This Dispatcher role offers the chance to showcase your coordination and communication skills in a dynamic, supportive environment. Take the next step in your career with a company that's as committed to your growth as it is to innovation and excellence. Apply now and become a pivotal part of HomePro's success story.

Job Type: Full-time

We can't wait for you to apply and potentially join our proactive team at HomePro, where we're making home technology more accessible and enjoyable for everyone.

TX DPS: B09309 - Fire License: ACR-1757869 M#228511 - Electrical: TECL#32568

Job Tags

Holiday work, Full time, Immediate start,

Similar Jobs

Aspen Windows

Entry Level Sales Job at Aspen Windows

 ...Accurately collect and record homeowner information and potential lead details. Qualifications: No Experience Necessary: No college degree or experience required. Outgoing Personality: You love talking to people and can turn any interaction into a positive experience... 

Get It - Marketing

Digital Marketing Assistant - Remote Job at Get It - Marketing

 ...marketing leads and customer data. Organize and maintain marketing files in cloud storage systems like Dropbox. Analytics and Advertising Support the monitoring of digital campaigns through Google Analytics and Google Ads. Assist in creating reports to measure... 

Advantage Resourcing

Senior Software Engineer, Full Stack Job at Advantage Resourcing

 ...Open & Encouraged PTO Policy ~12 Company Paid Holidays ~ Free Memberships to Online Wellness Platforms (One Medical, Ginger, Headspace, and more!)~ Virtual Team Building Activities, Lunch and Learns, and other Company-Wide Events ~ Offices in SF and NYC... 

Circle Logistics

Class A CDL A Owner Operator Truck Drivers- Dedicated Dry Van Lanes- MI, IN, OH Job Job at Circle Logistics

Class A CDL A Owner Operator Truck Drivers- Dedicated Dry Van Lanes- MI, IN, OH JobCDL A Owner Operators- Regional Dedicated Lanes- IN, OH, MI- West Chester, OH to Zeeland, MI, Zeeland, MI to Mt Vernon, IN, Evansville, IN back to Michigan or broker load back towards... 

Coffee Commissary

Barista Job at Coffee Commissary

 ...is the OG multi-roaster in Los Angeles. Were growing and looking for equally passionate and talented people to fill professional barista roles at our Burbank Olive Ave location. What Were looking for: 3121 Olive Ave Burbank CA 91505 Part Time Baristas! Flexible...