Job Description

Milan, TN - Distribution Center Manager

OBJECTIVE OF THE POSITION: The Distribution Center (DC) Manager is responsible for the safe and cost-effective operation of a regional distribution center. 

JOB SUMMARY: The Distribution Center (DC) Manager will perform various management duties including but not limited to, P&L management, planning, scheduling, and directing the day-to-day activities of the DC.  The DC Manager focuses on safety, customer service, productivity, order and inventory accuracy, and staff development.  Additionally, the DC Manager is responsible for developing and implementing strategies that drive continuous process improvements that maximize efficiencies and reduce operating costs.

MAJOR RESPONSIBILITIES:

• Maintain a clean, safe, and productive work environment while focusing on minimizing work-related injuries and complying with OSHA and company guidelines
• Manage a collaborative safety program that promotes team member engagement
• Recruit, hire, train, evaluate, and coach DC team members
• Lead DC team in achieving aggressive goals as outlined in key performance indicators (KPIs) of safety, customer service, inventory accuracy and operating costs
• Responsible for the financial performance of the DC, including effective payroll management, budgets and P&L statements
• Champion continuous process improvement and implement best practices that drive peak DC performance and customer service
• Plan and conduct regular staff meetings to inform, educate and recognize team members as well as provide a forum for exchange of ideas
• Ensure inventory accuracy is maintained through proper receipt activities, product movements, accurate shipments, cycle counting, and facility security procedures 
• Serve as a subject matter expert (SME) for SAP Warehouse Management (WMS)
• Utilize the progressive discipline policy to address team member performance issues in an appropriate and timely manner
• Delegate tasks as needed and follow-up with team members to ensure that tasks are being completed
• Hands-on execution of all daily operations
• Ensure facility and company assets are properly secured and maintained for operational readiness
• Execute company policies, procedures, and programs in a professional and timely manner
• Model the Love’s core values of Focus on the Customer, Integrity, Strong Work Ethic, Innovative Thinking and Perseverance
• Serve as onsite forklift trainer
• Other duties assigned as needed

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent
  • Bachelor’s Degree in Business Management, Operations, Transportation, Logistics or Supply Chain or equivalent experience preferred.
• Experience:
  • Minimum of two years of proven leadership experience in a distribution or manufacturing environment
  • Inventory Control experience with hands-on management of merchandise and supplies

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Proficient in Microsoft Outlook, Microsoft Excel, and warehouse management systems
  • Background in SAP WM strongly preferred
  • Must be well versed in warehouse operations
  • Must be strategic and analytical, grasping complex situations and quickly develop plans to deliver results
  • Excellent verbal and written communication skills to effectively communicate at all levels of the company and able to adjust message according to the audience
  • Exceptional organizational skills
  • Team player with time management skills, can-do attitude, sense of urgency and strong work ethic
• Typical Physical Demands:
  • Very active and requires standing, walking, bending, kneeling, stooping, crouching and working from elevated surfaces
  • Frequently lift and/or move over 75 pounds
  • Manual dexterity sufficient to operate a computer keyboard and calculator
  • Requires normal range of hearing and vision

BACKGROUND CHECKS:  All offers of employment may be conditioned on receipt of a background check report and/or drug screen that is acceptable to Love’s

WORK ENVIRONMENT: While performing the duties of this job, the employee will be working within a fast-paced distribution center and tire retread plant environment where there may be wide temperature variations depending on weather conditions.  While performing duties, the employee is frequently exposed to dirt, dust, rubber smells and debris, cleaning solutions as well as powered material handling equipment and commercial truck traffic.

WORK SCHEDULE REQUIREMENTS:  Ability to work extended hours, including weekends, based on business needs

TRAVEL REQUIREMENTS:  Some travel may be required

Job Function(s): Operations

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert

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