General Sales Manager Job at Leadcar Honda Hamburg, Hamburg, PA

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  • Leadcar Honda Hamburg
  • Hamburg, PA

Job Description

LeadCar is a newly launched group of franchised new-car dealerships representing highly-desirable import brands. We’re at the forefront of automotive retail, leading with innovation, and your unique perspectives and ideas will keep us growing. Our employees power LeadCar and we believe our people deserve the best. Our dealerships are leading players in the automotive industry, and working with LeadCar means being part of a team that is constantly setting new standards and driving innovation. Our employees are encouraged to challenge themselves and each other to continuously improve. We pride ourselves on being a forward-thinking and dynamic organization that is always looking to stay ahead of the curve. We offer competitive compensation and a comprehensive benefits program, including health insurance, retirement plan, and paid time off. If you are ready to take your career to the next level, we are looking for a General Sales Manager to join our team. Apply today! To learn more about our company, please visit What We Offer – Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Benefit Insurance, including Life Insurance, Short- and Long-Term Disability Insurance, Accident Insurance and more!
  • 401(K) Retirement Plan
  • Paid Time Off
  • Paid Holidays
  • Employee Discounts
  • Employee Referral Program
  • Continued training through the Company and our manufacturer
Job Summary: The General Sales Manager assumes responsibility for customer retention and profitability for all dealership variable operations including finance and new and used vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department's break-even data. Essential Duties and Responsibilities:
  • Demonstrates exemplary integrity, serving as a role model in exuding trust and honesty and maintaining the highest professional standards.
  • Maintains a personal demeanor consistent with our culture, contributing to a positive, supportive work environment for all our team members.
  • Serves as a Desking Manager for new and serves as back up for used car transactions maximizing profitability and volume.
  • Represents the Dealer as a personal agent within the dealership and at functions outside of the dealership.
  • Strives to delight and exceed customer expectations with each visit or touch to the dealership; ensures sales personnel carry the same internal philosophy and empowers them to do so.
  • Hires, trains, supervises and monitors the performance of the new and used vehicle department personnel and finance personnel.
  • Directs sales and finance staffing and trainings in ways that will enhance the development and control of sales and financing programs.
  • Monitors the productivity and performance of sales and finance staff with monthly evaluations.
  • Administers and monitors factory-sponsored programs.
  • Serves as liaison between the sales department and other departments.
  • Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses and operating profits for finance and new and used vehicle departments.
  • Works with finance personnel to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
  • Meets with the Director of Marketing and General Manager to ensure all leads are properly optimized and all advertising sources are tracked.
  • Understands dealership policies, procedures and sales systems.
  • Works with General Manager to determine appropriate days’ supply for new and used vehicles and orders and acquires vehicle inventory accordingly.
  • Establishes standards for displaying, merchandising and maintaining new and used vehicles.
  • Establishes procedures for quick disposal of over-aged vehicles.
  • Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
  • Meets with the General Manager to review monthly forecasts, commission sheets, productivity reports and the profit performance of each department as a whole and each person individually.
  • Studies local market conditions, demographics and past sales history. Makes recommendations to the General Manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.
  • Works with General Manager to review advertising monthly with advertising agency. Conducts major sales promotions and advertising as needed (i.e. used vehicle classifieds, large new display ads, radio, TV, DM, etc.).
  • Approves all sales incentives in writing before submitting to accounting.
  • Addresses customer complaints to ensure a high level of customer satisfaction.
  • Creates systems that ensure ongoing sales training, including weekly sales meetings. Audits all appraisals of trade-in vehicles. Attends auction at least once monthly.
  • Reviews all deals before they are posted.
  • Facilitates new vehicle pre-delivery with the Service Manager.
  • Makes sure facility is secure, well-lit and professional in appearance.
  • Ensures all sales personnel meet and maintain minimum training certification levels as dictated by our OEM.
  • Must maintain a Pennsylvania sales license.
Qualifications/Requirements:
  • Three or more years of supervisory experience in the automotive industry required.
  • Honda and DealerTrack experience preferred.
  • Previous experience selling and scheduling automotive service work required.
  • Previous experience managing parts inventory to minimize obsolescence preferred.
  • Must have a strong work ethic.
  • Proven skills in leading and motivating a team and fostering a collaborative and productive work environment.
  • Ability to quickly identify issues and implement effective solutions.
  • Flexibility to adapt to changing situations and new challenges.
  • Proven ability to effectively manage time, resources and competing priorities to ensure smooth operations.
  • Must possess excellent written and verbal communication skills.
We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law. We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing [email protected].

Job Tags

Holiday work, Full time, Temporary work, Local area,

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