Hotel Front Desk Receptionist Job at Foxhall Resort, Douglasville, GA

QXpoZ0taVTZrbFdBc0xXaThLYmY4WENXUlE9PQ==
  • Foxhall Resort
  • Douglasville, GA

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Handle customer complaints as necessary
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
  • High school diploma, GED, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Has experience answering telephone calls and troubleshooting stressful situations
About Company: Foxhall Resort is in an 1100-acre mixed-use community. The community includes a full-service resort composed of villas, a clubhouse, amenities, outfitters, and spectacular venues for all manner of events, including corporate meetings, intimate gatherings, weddings, and reunions in world-class facilities. Bordering the Chattahoochee River on one side, wooded hills, and manicured rolling lawns on the other, Foxhall provides customers with a faraway escape experience yet is less than 25 minutes from the busiest airport in the world, and 35 minutes from downtown Atlanta. The location of the property is 8000 Capps Ferry Rd, Douglasville, GA 30135. For more information about the resort, please visit

Job Tags

Similar Jobs

Citizens National Bank

CSR Supervisor -- Join Our New Branch in Brandon, MS! Job at Citizens National Bank

 ...Customer Service Representatives.Work EnvironmentThis job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners. Physical Demands#Prolonged periods working... 

EBryit Inc

Computer Technician - Entry Level Job at EBryit Inc

 ...Preferred). Report inaccurate salary. Full Job Description: Summary: We are searching for long-term "Entry Level PC/Computer Technician" candidates who are eager to learn and have a passion working on computers. Are you pursuing or have obtained a Comptia... 

CA Dept Fish & Wildlife

ENVIRONMENTAL SCIENTIST Job at CA Dept Fish & Wildlife

 ...Resiliency Program is seeking a motivated professional to work as an Environmental Scientist reviewing and evaluating Timber Harvest Plans and...  ...resources, assessing the application of law, regulation and policy, conducting listed and sensitive species consultations, and... 

Northbound Search

Research Assistant Job at Northbound Search

 ...A leading, multi-strategy hedge fund is seeking a highly organized and proactive Research Assistant to support and collaborate with a group of Senior Portfolio Managers. This is a high-impact opportunity to work closely with senior level professionals in a fast-paced,... 

Lee Health

Neurology/Movement Disorders Physician Job at Lee Health

 ...organization has 4 acute care hospitals and 2 specialty hospitals that together house 1,812 hospital beds. Position Information: LPG Neurology is seeking a full time physician board eligible/board certified in neurology fellowship trained in movement disorders to...