Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Implementations Professional do at Fiserv?

You will be a key contributor in the Conversions and Implementations organization, working directly with clients, managing all or part of conversions, transfers, and startup projects.

Conversion projects involve migrating an existing portfolio from another processor to the Fiserv credit processing system. Conversions can be for new Fiserv clients, or for an existing client that is adding to their portfolio. Transfer projects involve working with a client that has acquired a portfolio from another Fiserv client and performing all the tasks and activities associated with setting up the environment, products, and services to support the portfolio. Startups involve starting from ground zero and building out the required products and services on the Fiserv system to support a new client launching a new portfolio.

What you will do:

• Manage all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with client on solutions, managing key deliverables, and reporting on issues, risks, and status.
• Set up and customize the various products and services selected by the client, ensuring an end-to-end quality integration.
• Engage the project from beginning to end, playing a key role in participating in discovery, data specification review, software development, system configuration, testing, project management and implementation.
• Plan, coordinate, and manage all activities involved in their assigned functional workstream areas required by the client, Fiserv, and any involved vendors, to onboard a new client or client partner seamlessly to Fiserv.
• Deliver custom development as required by the client.
• Help drive resolution of issues through problem solving, identification of necessary resources, and escalation.
• Effectively manage client expectations and delivers client-ready communications.

What you will need to have:

• 4+ years of project implementation experience, including the ability to mitigate risks to project delivery.
• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience.

What would be great to have:

• Experience in a client-facing role.
• Understanding of the credit card issuing industry and associated products.
• Experience with converting to new processing platforms.
• Previous conversion experience.
• Experience with and knowledge of Fiserv platforms, products, and services.

Job

Job Details

• Job Posting Title

Implementations Professional

• Justification

Backfill due to internal team Promotion for Tolu Faokunla

• Job Profile

Implementations - Professional II

• Job Description *

What does a successful Implementations Professional do at Fiserv?

As an Implementations Professional, you will be a key contributor in the Conversions and Implementations organization, working directly with clients, managing all or part of conversion and startup projects.

Conversion projects involve migrating an existing portfolio from another processor (TSYS, In-house, etc.) to the Fiserv credit processing system. Conversions can be for new Fiserv client, or for an existing client that is adding to their portfolio. Startups involve starting from ground zero and building out the required products and services on the Fiserv system to support a new client launching a new portfolio.

What you will do:

• Manage all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with client on solutions, managing key deliverables, and reporting on issues, risks, and status.
• Set up and customize the various products and services selected by the client, ensuring an end-to-end quality integration.
• Engage the project from beginning to end, playing a key role in participating in discovery, data specification review, software development, system configuration, testing, project management and implementation.
• Plan, coordinate, and manage all activities involved in their assigned functional workstream areas required by the client, Fiserv, and any involved vendors, to onboard a new client or client partner seamlessly to Fiserv.
• Deliver custom development as required by the client.
• Help drive resolution of issues through problem solving, identification of necessary resources, and escalation.
• Effectively manage client expectations and delivers client-ready communications.

What you will need to have:

• 3+ years of project implementation experience, including the ability to mitigate risks to project delivery.
• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience.

What would be great to have:

• Experience in a client-facing role.
• Understanding of the credit card issuing industry and associated products.
• Experience with converting to new processing platforms.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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