The possibilities of technology are only limited by our imagination. We work on complex digital projects with major clients who want to solve the biggest challenges of our time.
As part of Vinci Energies, Axians is the brand dedicated to ICT and Digital Transformation. You can find us in 37 different countries, with over 16k employees and generating more than €3.6 billion. We're seeking a skilled Service Manager to lead service delivery, streamline operations, and enhance client satisfaction.Responsabilities:
Act as the primary point of contact for strategic and contractual matters with VE;
Ensure seamless service implementation, delivery, governance, and continuous improvement;
Oversee SLA/KPI compliance, reporting, and escalation management;
Coordinate communication between VE stakeholders and Axians delivery teams (Level 1 support, operations).
Skills and requirements:
5+ years in IT service management (outsourcing/managed services);
ITIL-based incident/request management experience;
Proficient in ITSM/ticketing tools (e.g., EasyVista);
Exposure to digital platforms, CMS, and analytics tools ( Nice to have );
Fluent in English and Portuguese; French is a plus;
Comfortable in multi-stakeholder settings and collaboration tools.
Our offer:
...We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing...
...an established company with a 29-year history of helping our customers build community through play! About the Role The Staff Accountant and Payroll Specialist assists the Head of Finance and Accounting with managing the companys finances through transaction processing...
...Commercial snow removal services from C&Z Construction keep businesses safe and accessible for customers and employees. At C&Z Construction, we have a team of over 75 workers, and we are available 24 hours a day, 7 days a week, 365 days a year including holidays...
...If you are into health and wellness, eating healthy, into fitness, taking care of yourself and helping others, and being able to... ...looking for passionate individuals to join our team as Sales Brand Ambassadors, you will be the face of our brand, engaging with customers actively...
...If you are a hard-working individual who enjoys the customer service and energy of being a delivery driver, Carter Lumber should be your career destination! Our customers have many options when buying building materials. They come to us because of our reliability and...