MyCHN is a nonprofit organization providing Medical, Dental, Behavioral Health, and Pharmacy services to communities in the South Houston and Gulf Coast area. We were founded in 2008 with one provider, three exam rooms and a big dream. Today, we have over 100 providers and more than 15 locations. MyCHN’s mission is to “provide quality care that uplifts, supports, and shapes healthy communities while addressing financial and social barriers”.
Job Summary:
The Lead Dental Assistant provides leadership by supervising all dental assistants and manages the schedule and workflow in the back office. The Lead will assist the dentist in serving patients to ensure exemplar customer service. Additional dental assisting responsibilities will include: The Lead will work towards building and coaching a strong clinical support staff, developing leadership with other team members that will support and provide a high level of patient care and excellent patient experience while operating in a team-base environment and supporting an efficient schedule with the dentists. Additional dental assisting responsibilities will include:
Preparing the work area and equipment for exams or procedures, as well as administrative duties like obtaining dental records, ordering dental supplies and equipment needed. To oversee, assist, train, and coach new RDA and established to provide the utmost highest quality of customer service care and develop front office teams capable of providing best in class patient care. The position will also schedule appointments and make post-operative phone calls to patients. The Lead should have superb organizational skills, excellent multitasking, interpersonal and communications skills and help with the development of the dental assistants. The position should control the back office and demonstrate ownership of the work performed.
The Lead RDA will train and develop team members how to achieve daily productivity goals by effectively managing patient scheduling, doctor, and clinical staff productivity, reviewing schedules daily to see any missed areas to add and increase productivity opportunities. The Lead will also develop and collaborate with Associate Director, Dental Supervisor and Operations Director of Dental to learn how to increase and stimulate new patient growth by supporting sales, marketing, and promotional programs; as well as coach their performance and development including but not limited to performance feedback, appraisals, and corrective actions by communicating with the Dental Supervisor, Associate Director and Operations Director.
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\Putting Our Heart into Your Care\
MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties.
MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.
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