Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Computer Operations – Sr Professional I do at Fiserv?

As a Computer Operations – Sr Professional I, you will be a part of a core banking computer operations team that is responsible for monitoring continuous interactions with the leading financial software services for the US financial industry.

This role sits in our Financial Institutions Group, specifically in our Core Banking business.

What you will do:

• Prepare jobs for execution on various computer systems and executes required sequence of programs in accordance with established procedure.
• Monitor the mid-range and server environments via system consoles and other monitoring tools.
• Operate peripheral equipment for needed input or output such as data transmission, reception, or printing.
• Report any system problems or equipment failures.
• Document issues using trouble ticketing tool.
• Resolve and escalate operational issues as required.
• Complete required operating records such as shift status reports, problem logs, run requests, etc.

What you will need to have:

• 4+ years of experience in a computer operations/production environment.
• 4+ years of experience in building and writing queries, specifically in SQL and DB2
• 4+ years of experience in Microsoft Internet Information Services (IIS)
• 4+ years of experience in Windows Server 2016+
• 4+ years of experience in scripting in PowerShell
• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience.

What would be great to have:

• Experience in financial services/payments domain.
• Experience in Dynatrace and/or Splunk

Important info about this role:

• We’re better together! This role is fully on-site.
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

#LI-TH1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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