Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

QURsaEpwVTRrRmFJc3JDbTlhamMrM2FSUmc9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

NurseCore

Home Care Licensed Vocational Nurse LVN Job at NurseCore

 ...Licensed Vocational Nurse LVN Join a team thats as passionate about patient care as you are! We are looking for LVNs in the Amarillo area specializing in wound care to serve the needs of our home health patients. This position is available during the day from 7:3... 

Capital One

Director, Project Management, Bank Servicing (Hybrid) Job at Capital One

 ...of America, Richmond, Virginia Director, Project Management, Bank Servicing (Hybrid) In Bank Voice Servicing, making Banking...  ...with a goal of attracting, developing, and retaining talent at Capital One Building and maintaining great relationships with partners... 

Evolution Americas

Studio Interior Designer Job at Evolution Americas

 ...of virtual casino games. Weve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots...  ...and Vancouver, Canada. Job Description The Studio Interior Designer is responsible for the oversight of studio design in... 

Fairmount Global Freight

Owner-Operators (Independent Contractors) Job at Fairmount Global Freight

 ...If you are an Owner-operator with a Sprinter Van or a Box Truck under 10K lbs and ready to go OTR then Fairmount Global Freight LLC is the place to get the best load offers. Give us a call and lets get your wheels rolling! NO BOX TRUCKS OVER 10.000 LBS! Job Requirements... 

Get It - Hospitality

Client Care Coordinator - Remote | WFH Job at Get It - Hospitality

 ...Our vibrant, tech-savvy office is seeking a dedicated Client Care Coordinator to grow with us. Your daily activities will include: - Creativity...  ...Management - Office Administration ***Some days can be remote*** We're looking for a team player who takes pride in their...