Job Description

Zepf Center has been serving the Lucas County community for nearly 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

We are currently seeking a full-time CSU Mental Health Technician to try to stabilize the person and get him or her back into the community quickly. CSU stands for Crisis Stabilization Unit. Crisis Stabilization Units (CSU) are small inpatient facilities of less than 16 beds for people in a mental health crisis whose needs cannot be met safely in residential service settings. CSUs may be designed to admit on a voluntary or involuntary basis when the person needs a safe, secure environment less restrictive than a hospital. CSUs try to stabilize the person and get them back into the community quickly. This position will be for a CSU for individuals 18 years of age or older.

Work Hours: 12 am - 8 am 5 days per week, rotating weekends and holidays

Essential Duties of this position include but are not limited to:

• In collaboration with the Mental Health Professional/Health Officer, gathers collateral data at the scene and over the phone to help resolve crisis within the community.
• Provides outreach service including crisis intervention.
• Accompanies clinician health officers in pre-hospital screening with clients in the community.
• Works with patient’s primary psychiatrist/provider, case manager and/or counselor.
• Facilitates the care of clients in consultation with the Mental Health Professional/Health Officer, patient’s primary case manager, counselor or medical provider.
• Makes phone calls and coordinates services.
• Provides one-on-one assistance to clients and significant others or families, monitors behavior and mental status of clients at the crisis scene, and documents appropriate services in client charts.
• Answers the Hotline, gathers collateral information and provides information and referrals to community services.
• Runs the intake board and coordinates outreach runs between emergency services, outreach, CACSU, CSU and Helpline.
• Transports clients to and from community sites as needed.
• Works flexibly with other team members.
• Attends agency and unit meetings, completes reports (e.g., contact sheets, shift reports, crisis alerts, etc.), and performs all necessary chart and telephone documentation in EHR in a timely manner.
• Accurately document service provision and billing information to assure reimbursement.
• Ensures competence and annual certification in the following areas: CPR and First Aid, and Crisis Intervention.
• Ability to cross train in other crisis units, including CSU and Urgent Care.
• Performs other duties as assigned.

Position Competencies:

• Must be detail oriented and work accurately
• Must have excellent organizational skills
• Must have ability to interpret information
• Must have good problem-solving and multi-tasking skills
• Must be conscientious and adaptable, with a professional approach to all functions and relationships with all staff, clients, and public.

This position is in a 24-hour unit. Employee must be able to work scheduled weekends and perform emergency overtime if necessary pursuant to contract guidelines.

• Must be eligible to be a qualified mental health specialist by Ohio Medicaid.
• High School Diploma
• Bachelor's degree in a related field OR at least three years' work experience in mental health
• At least three years' work experience in mental health
• Must possess a valid Ohio driver’s license
• Must be eligible to drive company vehicles and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles during business must be able to furnish proof of active auto insurance.

Join our team and enjoy comprehensive benefits designed to support your well-being and financial security! We offer a high deductible health plan with no premium cost per pay, along with a Health Savings Account featuring a generous $1,000 seed money ($2,000 for family coverage). Dental and vision coverage are also offered. Additionally, employees can take advantage of a 403b retirement plan with a company match of up to 3% and a company contribution of 2% after one year of employment, ensuring a solid financial future. We provide life insurance coverage equivalent to 1x annual salary. Time off benefits include sick leave, vacation, personal time, and holiday pay for 9 recognized holidays. Furthermore, we support your professional growth with tuition reimbursement and license reimbursement programs. Join us and thrive with our comprehensive benefits package!

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