Job Description

Summary Are you a night owl who loves numbers and customer service? If so, you might be the perfect candidate for the Night Auditor position at The Driskill Hotel. As a Night Auditor, you will be responsible for balancing the hotel’s daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to our guests during the overnight shift. You will also perform various front desk duties, such as checking guests in and out, answering phones, and handling guest requests and complaints. Responsibilities include but are not limited to: · Auditing all charges and postings and correcting work as necessary · Reconciling daily activity and closing all accounts in preparation for the new business day · Processing, formatting and distributing daily reports for multiple divisions · Processing all payments according to hotel requirements · Interacting with colleagues in a professional manner and assisting other departments throughout the hotel · Resolving all guest concerns and compliments in a professional, timely and courteous manner BENEFITS! | LOVE WHERE YOU WORK! |  Hyatt is proud to be named to Fortune’s list of “100 Best Companies to Work For ” for the tenth year in a row! With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests. We  care for people so they can be their  best . ~ Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level ~ Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD ~ Referral Bonuses - for bringing new members to our team ~ Discounted Room Nights - at Hyatt Hotels around the world ~12 Free Hyatt Room Nights per year – after 90 days of service ~ Parking discounts – discounted parking in downtown Austin ~ Bus Passes – under $10/month, paid through payroll deduction ~ Paid Time Off – Vacation, Sick days and Holiday pay ~ Healthcare FSA - saves you money for medical expenses ~ Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan ~ Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources ~ Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More! Hyatt/The Driskill is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Qualifications Attention to detail & computer savvy Previous hotel/customer service experience required Must be available to work on weekends and holidays Must be able to commit to 2-3 overnight shifts per week, with Friday-Monday availability  A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills Ability to stand for long periods of time

Job Tags

Holiday work, Full time, Part time, Night shift, Weekend work,

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