Wadley Donovan Gutshaw Consulting (WDGC) is a respected leader in corporate site selection and location strategy consulting. We help businesses identify optimal locations for growth by leveraging data-driven insights, economic trends, and strategic planning. Our team works closely with clients to support operational expansion, relocation, and incentive negotiation.
Wadley Donovan Gutshaw Consulting is looking for a proactive and customer-focused Online Chat Support Agent to join our client support team. In this role, you will provide real-time assistance to current and prospective clients via our website chat platform, helping them with inquiries related to services, appointments, data submissions, and general information.
Respond promptly and professionally to client inquiries through live chat and web-based platforms.
Provide accurate information about WDGC’s services, processes, and resources.
Assist clients in navigating the website and submitting project-related documentation.
Escalate complex issues or requests to the appropriate team members.
Document all client interactions in the system for tracking and follow-up.
Collaborate with internal departments (consulting, operations, and support teams) to ensure timely resolution of client needs.
Monitor multiple chat windows while maintaining a high standard of service.
Provide support for technical issues related to the client portal, data uploads, or login access.
Stay up-to-date on WDGC’s service offerings, project workflows, and client engagement tools.
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Previous experience in online chat support, customer service, or client relations is strongly preferred.
Excellent written communication and problem-solving skills.
Strong computer proficiency, including use of live chat tools, CRM platforms, and Microsoft Office/Google Workspace.
Ability to multitask and manage several chats simultaneously.
High attention to detail and a commitment to client satisfaction.
Professional, friendly, and calm demeanor under pressure.
Willingness to work flexible hours or shifts if needed.
Remote or in-office work, depending on company policy and location.
Fast-paced, client-focused environment requiring extended periods of computer use.
DescriptionLove Real Estate and love the money but have trouble getting clients? Work for our top producing agents who will give you the leads and all you have to do is convert and close. We are looking for an experienced Showing Agent. We need someone who will fit...
...Rehabilitation seeks candidate for a full-time Rehabilitation Counselor II. The person hired for this position will be based at the Presque... ...documentation. Frequent local and occasional statewide travel. Minimum qualifications: A bachelors degree in a field...
...committed to growth, training, and promoting from within. What makes us different? A unique, team-based repair process OEM ONLY auto body parts A culture built on teaching, support, and long-term career growth If youre looking for a place to build your career...
...do we expect from you, Hardcore Closer? You gotta do "whatever it takes" to smash your goals, showing you know what's up in the mortgage game and have the grit to stick it out. This is one of the most fun and satisfying hustles you'll find, but it takes time and tenacity...
...Job Overview We are seeking a skilled Industrial Painter to join our team. The ideal candidate will be responsible for applying paint... ..., and applying primers as necessary. Operate airless paint spraying equipment to apply coatings efficiently and effectively....