Job Description

Why USAA? Let’s do something that really matters.


At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.


We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity

As a dedicated Policy and Performance Underwriter Senior, you will be responsible for developing, implementing, and managing personal lines P&C Underwriting processes and programs to ensure all underwriting processes are compliant, executed in a cost-efficient manner and effective in achieving desired outcomes. Partners with internal stakeholders to maintain P&C Underwriting policies and procedures while ensuring compliance with state regulations.

This position can work remotely in the continental U.S. with occasional business travel.

What you’ll do:

• Leads the development and implementation of underwriting guidelines, controls, and strategies for all P&C Lines of Business to achieve P&C outcomes.
• Owns and manages multiple underwriting processes and/or Experiences by independently gathering qualitative and quantitative analytical data to proactively evaluate and recommend changes to or establish a point of view on the Underwriting appetite for product acceptability.
• Key contributor in developing underwriting educational programs/tools, training/mentoring, and communications for the delivery to internal and external audiences to include UW and P&C EMG.
• Provides direction and shares knowledge with other employees who manage underwriting programs, guidelines, and processes.
• Leverages data-driven problem-solving techniques, using data analysis tools, to manipulate and interpret business results. Translates findings into insights, shaping into project or Initiative requests where warranted.
• Gathers qualitative and quantitative analytical data to conduct root cause analysis to proactively evaluate and recommend changes to or establish a point of view on the Underwriting appetite or other underwriting processes.
• Evaluates and pilots new strategic and innovative business solutions to optimize and automate underwriting processes.
• Configures, tests, and implements systematic underwriting changes while adhering to rule documentation standards.
• Communicates and shares information across the P&C organization, tailors messaging for audiences ranging from peers to P&C leaders.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

• Bachelor's degree: OR 4 additional years (10 Total) of related experience may be substituted in lieu of degree.
• 6 years of experience in Property & Casualty, Project Management, Process Engineering, Business Process or Risk Management, to include direct experience executing underwriting processes and/or defining underwriting procedures.
• Advanced knowledge of relevant industry practices, insurance policy contracts, trends, and regulatory requirements.
• Experience in interpreting and applying P&C regulations to mitigate underwriting compliance risk.
• Experience in making data driven decisions to create actionable recommendations for performance improvement. 
• Experience in presenting analysis and findings to varying levels of management and business stakeholders to gain support for recommendations and influence initiatives.
• Advanced proficiency using Microsoft Word, Excel, PowerPoint, and/or Access.

What sets you apart:

• Holistic legacy Underwriting experience.
• Ability to collaborate with key stakeholders to set strategic direction of future products, processes, experiences, and capabilities.
• Extensive knowledge of Auto and/or Dwelling products, as well as underwriting philosophy and guidelines.
• Strong technical expertise with Auto and/or Property Insurance, with a focus on Underwriting acceptability and premium accuracy programs.
• Direct line of business process ownership experience to include analyzing business rules, finding opportunities, and developing recommendations.
• Proven ability to manage multiple priorities concurrently and work in a fast-paced environment.
• Master's Degree and/or CPCU Designation.
• Interested in working on Mod Underwriting.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer :

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $78,670-$150,330.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Tags

Holiday work, Full time, Remote job,

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