QUALITY ASSURANCE MONITOR POSITION
Our contact center is looking for a QA Monitor. The ideal candidate possesses outstanding communication skills and a commitment to guaranteeing the optimal customer experience to our customers.
Internal applicants must submit a letter of interest to HR stating why you are interested and your qualifications for the position. Your application does not substitute as a letter of interest.
Salary: $18 - $20 Hourly
Benefits Eligible
Hours: Full Time
Start Date: ASAP
Location: Springfield, MO
Successful applicants will be able to demonstrate the capability to assess the overall quality of customer contact provided by customer service agents, with the goal of ensuring an exceptional customer experience. As a QA Monitor, you will be responsible for evaluating the training needs of each customer service agent and communicating appropriate coaching opportunities.
Come join our goal-oriented culture where everyone shares a vision, and we promote helping each other achieve goals. Grizzly is an employee focused company that appreciates employees. We host multiple employee events throughout the year and provide a fun atmosphere where employees look forward to coming to work!
Job Responsibilities:
Job Requirements:
Benefits:
About Grizzly:
Grizzly Industrial, Inc. was founded in 1983 and has become one of the largest providers of woodworking and metalworking machinery, tools, and related accessories. We provide high-quality products at the lowest possible prices through a strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago.
As a company, we value a strong work ethic and promote a corporate structure that is professional, collaborative, and organized. We place a strong value on respect, ethics and integrity and promote a positive, cooperative, and fast-paced environment.
Grizzly is a drug-free and equal employment opportunity employer.
...for future generations. Role Summary We are looking for a passionate and dedicated Technical Trades Instructor to help shape the careers of entry-level employees entering the EV technician workforce. In this role, you will be responsible for delivering hands...
Overview: Assisted Living Administrator - IL, AL, MC Campus Administrator Marquis Companies is looking to hire a Campus Administrator for our latest Eugene campus! For the past 30 years that Marquis has been in business, we have cultivated a culture and work experience...
...Wolfe Research is seeking an Associate to join its NY Based Institutional Investor-ranked... ...Senior Analyst and will be responsible for assisting in all aspects of the franchise... ...Comfortable working 10+ hour workdays and some weekends At Wolfe Research we feel...
Join Our Team at Totally Woof in Chichester, NH! Are you a passionate animal lover looking to work in a fun, fast-paced environment? Totally Woof, New Hampshires premier dog daycare, is seeking enthusiastic and dedicated individuals to join our team as Doggy Daycare Attendants...
...Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and... ...s profit & loss (P&L) to optimize sales and profit Assist the General Manager with hiring, training, coaching, and developing...