Job Description

Job Title: Registered Nurse - Patient Navigator
Location: Hackensack, NJ 07601
Duration: 3 Months

Job Summary: The Patient Navigator, Surgery is an advocate and educator for the patient, as well as family members through the Surgery/cancer continuum.

Essential Job Functions:

• Treats all patients with dignity and professionalism. Provides competent clinical care to patients during office visits.
• Is considered a content expert in the specialty practice in which they are responsible. Facilitates communication between patients and healthcare providers.
• Provides education and educational resources to patients and their families. Greets patients courteously and efficiently processes their information.
• Completes physician's orders accurately and thoroughly. Guides assigned patients through the health care system and is a strong patient advocate.
• Supports the patient and family in coping with the psychological aspects of cancer.
• Coordinates appointments with providers for timely delivery of diagnostic and therapeutic services while accommodating the patient as much as possible.
• Answers patient telephone calls. Correctly processes information for appointment scheduling, answers questions, and assists with problem solving.
• This includes but is not limited to triaging emergent/urgent phone calls, inquiries related to the availability of appointments, scheduled appointment dates and times, and general practice information.
• If necessary, transfers calls to an appropriate person or department to assist the patient.
• Communicates with physicians in a professional manner. -Relays messages to clinicians and follows-up as indicated.
• Ensures all materials, including films, pathology reports, and laboratory reports necessary for each new patient visit are available for clinicians prior to appointments, if requested.
• Advises patients about what to do with records and forms they must bring to the visit.
• Accurately and efficiently prepares all new patient records as dictated by practice standards.
• Elicits patient clinical information to allow for appropriate scheduling of referrals.
• Encourages referrals and schedules new appointments as indicated based on clinical presentation, within established protocols, or as dictated by the physician.
• If next available appointment exceeds reasonable timeframe, investigates scheduling options with supervisor. Follows-up with patient and physician as appropriate.
• Actively identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment.
• Connects patients with resources and social support systems. Helps patients identify and access financial services to pay for health care needs.
• When appropriate, works with investigators and other members of the clinical research team to identify patients as potential research subjects for available clinical trials.
• Networks and cultivates relationships with hospital and community services. Provides community education to raise public awareness.
• Participates in practice hours and any and all practice locations as needed.

Required Skills & Experience: Minimum of 3 years of nursing experience in related field (Surgery/Oncology). Good computer skills. Excellent written and verbal communication skills. Strong organizational skills. Strong critical thinking skills.

Required Education: Nursing Diploma or ASN

Preferred Education: BSN preferred

Required Certifications & Licensure: NJ State Professional Registered Nurse License.

Certifications & Licenses:

• BLS - AHA
• RN License

Languages: English(Speak, Read, Write)

Minimum Degree Required: Associate's Degree (Community College, MBO)

Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00

Schedule Notes: 8 AM - 5 PM -Full Time. No weekend. No holidays. No On-Call. Breast Surg & Epic experience is preferred. Local candidates are accepted. Interview will be required.

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