Job Description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform , customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

At GitLab, we are committed to keeping our platform safe, resilient, and trustworthy for millions of users worldwide. As an engineer on the Trust and Safety team, you will build and maintain the tools that protect GitLab.com against abuse, spam, and other malicious activity. You will work at the intersection of software engineering and security, strengthening our product, proactively identifying abuse trends, and designing prevention systems to stay ahead of attackers.

This is an ideal role for a strong software engineer who is passionate about security and eager to grow into security engineering. Formal security engineering experience is not required. We will support you in developing these skills while you make an immediate impact.

Find out more about the Trust and Safety team and responsibilities here:

What you’ll do

• Maintain and enhance abuse prevention systems to identify and block evolving abuse patterns such as spam, cryptomining, and terms of service violations
• Build and expand capabilities in our in-house abuse platform
• Improve and scale agentic AI capabilities in abuse detection and mitigation tools
• Collaborate with peers across Security Operations to deliver safety improvements for GitLab.com
• Automate processes to close gaps and reduce manual intervention
• Create and maintain clear documentation, runbooks, and procedures

What you’ll bring 

• Strong software development skills with Ruby/Rails
• Experience working on distributed applications with large codebases, preferably in cloud-native environments
• Curiosity and drive to develop security engineering expertise
• Comfort working in an all-remote, results-driven environment
• Interest in “thinking like a hacker” and defending against attacks with an “automation first” mindset
• Interest in cloud-native development in Google Cloud Platform (GCP) and/or AWS
• Interest in handling trust and safety security incidents such as platform spam, platform abuse, and cryptomining

About the team

The Trust and Safety team is a global group dedicated to keeping abusive behaviors off GitLab.com . We rely on automation, predictive analysis powered by LLMs, and behavioral detection to proactively identify and prevent abuse. Our work spans both core abuse prevention platforms and product-facing safety features. We collaborate closely with Security Operations peers including Security Incident Response, Signals Engineering, Threat Intelligence, and the Red Team. Together, we help ensure GitLab remains a secure and trusted platform for all users.

How GitLab will support you

• All remote asynchronous work environment
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also  GitLab’s EEO Policy and  EEO is the Law . If you have a disability or special need that requires  accommodation , please let us know during the  recruiting process .

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