Quality Truck Care Center is a Family-owned business in The Fox Valley since 1986! We represent Western Star, Autocar and XCMG. Certified in Detroit, Cummins, CAT engines, Allison and Detroit Transmissions and Axles.
We offer great work home life balance.
Our Fond du Lac location is currently looking for a Diesel Shop Service Manager to join our team.
What you can Expect from a Career at Quality Truck Care Center!
Vacation with Rapid Accumulation up to 4 weeks!
Additional Rapid Accumulating PTO time up to 192 hours
Monthly Efficiency Bonus
Uniforms
Flexible Work Hours
Health/Dental/Vision
Supplemental Insurance Options
HSA and FSA Plans!
401K with Employer Contribution
Health and Fitness Membership Participation
$140.00 Annual Boot Allowance
Tuition Participation Plans
Extensive OEM Training w/additional Compensation
Personal Development Training
Advancement Opportunities
Apprentice Programs!
Referral Reward Program
Personal Financial Planning Program
Duties are but not limited to:
Open shop, turn on the lights, and unlock all the doors in the department.
Edit and review time clock punches from the previous day for all the department employees
Review work orders and PM’s from the previous day
Distribute daily jobs to technicians
Send estimates to customers as needed.
Review parts need
Continually review jobs in progress, keeping customers up to date with jobs complete, defect write ups, changes to the repair requirements, changes to the estimated completion time, and update estimates as needed
Review repair orders ready to close
Make repair orders, work on parts availability
Prioritize workload based on needed completion times
Required Qualifications:
The ideal candidate should have a minimum of 5 years’ experience in the heavy-duty truck service business
Good customer service skills and the ability to manage costs and personnel are a must.
Valid Wisconsin Driver’s License, CDL preferred
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