Job Description

Mon, 10/20/2025 - 08:57

Would you enjoy working with diverse technologies and adding value to our Customer Experience?

Do you like solving technical puzzles and delivering world-class software?

Join Our Enterprise Applications team

Our team focuses on automating and ensuring the quality of workflows for multiple business domains. The team's contributions have direct, first-order impact on Akamai's growth, enabling both scalability and cost-effectiveness.

Partner with the best

You'll be responsible for designing and executing both manual and automated tests, supporting the quality lifecycle across critical applications that manage customer case workflows via chat, email, and ticketing tools. The role requires close collaboration with business analysts, developers, and product managers, and offers opportunities to expand subject matter expertise across domains.

As a Software Development Engineer in Test, you will be responsible for:

• Performing manual and automated functional, integration, and regression testing for enterprise apps such as Salesforce and ServiceNow
• Designing and maintain test cases, test scripts, and automation frameworks (Java + Selenium preferred).
• Executing API testing using Postman and performance testing using JMeter for select modules.
• Participating in test planning, effort estimation, and define quality strategy for new and ongoing initiatives.
• Logging, manage, and track defects using JIRA and communicate timely updates to all stakeholders.
• Ensuring accurate documentation of test results, best practices, and knowledge sharing across QA teams.
• Contributing to quality improvements and help develop a culture of accountability, automation, and innovation.

Do what you love

To be successful in this role you will:

• Have QA experience in enterprise applications or CRM-based solutions, a Bachelor's degree or its equivalent experience
• Possess hands-on testing of Salesforce or similar CRM systemsespecially customer support case flows.
• Have experience with scripting and test automation skills using Java, Selenium, or similar frameworks.
• Possess knowledge of API tools (Postman), performance testing tools (JMeter), and security Testing (Owasp ZAP)
• Be able to debug, troubleshoot, and provide clear and concise bug/issue descriptions.
• Have excellent communication and collaboration skills with both technical and non-technical stakeholders.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $68,900 - $143,100/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Job Tags

Remote job, Permanent employment, Work experience placement, Work at office, Work from home, Worldwide, Flexible hours,

Similar Jobs