Training Specialist Job at Tennessee Department of Correction, Memphis, TN

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  • Tennessee Department of Correction
  • Memphis, TN

Job Description

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, MARK LUTTRELL TRANSITION CENTER, SHELBY COUNTY

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time work in one or a combination of the following: teaching; educational administration; development of instructional materials for academic programs; or professional training.

Substitution of Experience for Education: Any teaching or training experience, or any remaining professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate course work in one or a combination of the following may be substituted for the required experience on a year-for-year basis, to a maximum of one year: (1) Human Resources Management; (2) Industrial/Organizational Psychology; or (3) any field related to the design or evaluation of curriculum and related instructional processes, including, but not limited to Curriculum and Instruction, Educational/Instructional Media Design, or Educational Evaluation, Research, and Statistics. (e.g., 36 graduate quarter hours may be substituted for one year of required experience).

OR

One year of professional experience with the State of Tennessee delivering workforce training.

Necessary Special Qualifications: None.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Overview

Summary: Under general supervision, is responsible for professional training work of average difficulty; and performs related work as required.

Distinguishing Features: This is the working-level class in the Training Specialist sub-series. An employee in this class performs a variety of professional training duties such as coordinating, monitoring, and/or delivering training and may participate in the development of training material. This class is flexibly staffed and differs from Training Specialist 1*, in that an incumbent assigned training duties functions under immediate supervision performing duties of routine difficulty. This class differs from Training Officer 1 in that an incumbent of the latter develops and delivers training, may manage the training activities for an operating department of state government, and typically supervises a small staff of professional training employees.

Responsibilities

Scheduling Work and Activities:

  • Assigns trainees to courses based on training requirements and participants needs.
  • Coordinates training events by determining and securing date, time, location, facilitator, and number of participants.

Evaluating Information to Determine Compliance with Standards:

  • Evaluates individual's training record to ensure compliance with departmental, federal, and state policies, procedures, and standards.
  • Reviews individual's proof of training documentation to determine receipt of training hour credit.

Documenting and Recording Information:

  • Enters trainee information into agency database to document and track training records.
  • Maintains training calendar to reflect all training events.

Getting Information:

  • Receives training rosters and records of individual participation forms to ensure completion of activity and proper documentation.
  • Gathers information through surveys, training evaluations and individual requests to assess training needs for employees.

Training and Teaching Others:

  • Delivers agency specific training to internal and external customers to facilitate learning and development.
  • Applies principles of adult learning to the development and delivery of training to create an optimal learning environment.

Interacting with Computers:

  • Uses office software that includes word processing, spread sheets, presentation, web-based e-mail, instant messaging, and search engines to meet agency goals.

Establishing and Maintaining Interpersonal Relationships:

  • Develops and maintains professional relationships with internal and external customers to enhance productivity and efficiency.

Communicating with Supervisors, Peers, or Subordinates:

  • Notifies employees of training opportunities via electronic, verbal, or written communication.
  • Notifies supervisor of employees progress toward meeting required training.
  • Maintains an open dialogue with all employees to ensure effective communication.

Performing Administrative Activities:

  • Maintains adequate training supplies for scheduled training events.
  • Responds to e-mails, phone calls, and other correspondence as required.
  • Ensures equipment is available and functioning properly for training events.

Communicating with Persons Outside Organization:

  • Communicates with outside agencies to seek additional training opportunities for employees.
  • Shares information with outside agencies about upcoming training opportunities.

Competencies (KSA's)

Competencies

  • Informing
  • Organizing
  • Planning
  • Presentation Skills
  • Motivating Others
  • Approachability
  • Customer Focus
  • Organizational Agility
  • Ethics and Values
  • Written Communication

Knowledge:

  • Basic Knowledge of Computers
  • Basic Knowledge of Customer and Personal Service
  • Intermediate Knowledge of Professional Communication
  • Teaching and Instruction

Skills:

  • Learning Strategies
  • Oral Communication
  • Written Communication
  • Time Management
  • Basic Management of Material Resources

Abilities:

  • Oral Comprehension
  • Oral Expression
  • Basic Problem Sensitivity
  • Written Comprehension
  • Written Expression
  • Speech Clarity

Tools & Equipment

  • Personal Computer
  • Telephone
  • Fax Machine
  • Printer
  • Projector
  • Projector Screen
  • Digital Camera
  • Laminator

Job Tags

Full time, Traineeship, Immediate start,

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