Job Description

Position: The Youth Connection Career Academies (TYCCA) Youth Advisor/Case Manager

Reports To: TYCCA Program Director

Date Written/Revised: 3/8/2023

The TYCCA Case Management Youth Advisors will provide case management services to TYCCA youth to ensure their needs are met to promote successful outcomes and program completion. Case Management Youth Advisors will coordinate and provide life skills development, career planning, coaching and supportive services. These services can include but are not limited to assistance with housing, food, child care, transportation, mental health support and referrals. The primary goal is to help participants find and obtain job related resources, post-secondary education opportunities, and supportive services. 

RESPONSIBILITIES AND DUTIES: 

• Develop and maintain contacts with organizations and educational institutions making TYCCA presentations for the purpose of outreach, recruitment, and securing opportunities for TYCCA youth. 
• Provide orientation to youth on the services and eligibility requirements.
• Assist clients with determining eligibility, registering, and accessing community and social service needs. Provide transportation as necessary for clients (either directly or indirectly) to ensure clients are able to take advantage of needed services and all required program activities.
• Maintain at least twice a month contact with assigned youth making additional contact as needed to ensure appropriate follow-up and reporting.
• Ensure youth participate in life skills and other trainings and workshops to develop the skills necessary to achieve economic independence and effective life skill management.
• Work with Job Developer to assess client skills and interests to provide career planning, post-secondary education opportunities, and job placement assistance.
• Maintain accurate, up to date client files.
• Assist with youth summer employment and site monitoring.
• Conduct worksite visits as required for program compliance.
• Provide exited youth with 12 months of follow-up support to assist clients as needed in maintaining self-sufficiency after completing career academies programs and services.
• Meet all grant/contract requirements.
• Attend field trips, camping trips, conferences, professional developments, group outings, and home visits.
• All other duties as requested by management to help improve the lives of all client participants.

CONDITIONS OF EMPLOYMENT: 

• Ability to work flexible hours.
• Background checks and clearances as required.
• Valid Driver’s License proof of insurance.
• Must have reliable transportation and willing to travel.

REQUIRED JOB KNOWLEDGE, SKILL AND ABILITY: 

• Must have case management experience with youth ages 14 -24. 
• Knowledge of MS Office (Word, Excel, Access, PowerPoint, Outlook), & Google Drive.
• Familiarity with OSMIS/WIOA requirements and systems preferred.

MINIMUM QUALIFICATIONS: 

Education & Experience: 

• A Bachelor’s degree in psychology, counseling, social work, human services, or a related field.
• Two years’ experience working with youth and young adults.
• Must be able to navigate virtual platforms (i.e. Zoom, Microsoft Teams, etc.).

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