Virtual Travel Assistant (C) Job at Feyer&Associates, Detroit, MI

QURKaklad3lrVmlFdExLazlLdmQrSE9TUlE9PQ==
  • Feyer&Associates
  • Detroit, MI

Job Description

Core Responsibilities:

  • Serve as primary customer contact, providing premium concierge-level service to travelers from start to finish
  • Respond to telephone, email inquiries, and online travel submissions in a timely fashion
  • Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
  • Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc...
  • Become familiar with multiple web-based booking engines and travel resources
  • Pricing & and cost calculations for changes or added trip fees
  • Provide e-tickets and take credit card payments over the phone.

Travel Planning and Sales:

  • Plan and sell transportation, accommodations, insurance, and other travel services.
  • Collaborate with clients to understand their needs and provide advice on suitable destinations, transportation modes, travel dates, costs, and accommodations.

Qualifications:

  • No experience necessary; we will train
  • Exceptional customer service abilities
  • Superior written and verbal communication skills
  • Strong organization with the ability to prioritize and multi-ask
  • Job Type: Full-time or part-time

Benefits:

  • Flexible Schedule: Enjoy the flexibility of working remotely.
  • Personal Website: Opportunity to have a personalized website for professional representation.
  • Daily Training Available: Access ongoing training to stay informed about industry developments.

Customer Communication:

  • Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers.
  • Communicate effectively with clients to address inquiries, offer assistance, and ensure a smooth travel experience.

Booking and Financial Transactions:

  • Book transportation, make hotel reservations, and handle payment/fees.
  • Use promotional techniques and prepare materials to sell itinerary tour packages.

Issue Resolution:

  • Address and resolve problems, complaints, or refund requests promptly.
  • Maintain a high level of customer satisfaction through effective conflict resolution.

Industry Knowledge and Networking:

  • Attend seminars to stay updated with tourism trends.
  • Build and maintain a network with tour operators to enhance service offerings.

Skills:

  • Fluency in English; multilingualism is a plus.
  • Strong sales skills and commercial awareness.
  • Effective interpersonal and negotiation skills.

If you have a passion for travel, excellent communication skills, and a knack for sales, we invite you to join our team as a Remote Coordinator. Embrace the opportunity to create memorable travel experiences for our clients while enjoying the benefits of a flexible schedule and continuous training.

Job Tags

Full time, Part time, Local area, Remote job, Flexible hours,

Similar Jobs

Southaven Kia

Part Time Lot Attendant Job at Southaven Kia

Part-Time Lot Attendant About UsWe are a brand new Kia dealership in the fast-growing city of Southaven, Mississippi, featuring...  ..., punctual, and detail-oriented* Ability to work outdoors in varying weather conditions* Ability to follow directions... 

Interim Healthcare of Downstate Illinois

CNA Job at Interim Healthcare of Downstate Illinois

Interim Healthcare of Peoria is Looking for qualified CNA's for SECOND shift and WEEKENDS to provide care in the home. This position will require some travel (from home to home). Paid Mileage! Qualifications/ Must haves: - Valid Drivers License and Proof of Auto... 

LaBella Associates

Mechanical Engineer Intern Job at LaBella Associates

 ...We are currently seeking an Intern for our Mechanical Engineering team in our Building Engineering Division at LaBella Associates. The Building Engineering Division at LaBella provides complete building engineering services including mechanical, electrical, plumbing... 

Carlson's Heating and Cooling

HVAC experienced apprentice Job at Carlson's Heating and Cooling

 ...Job Description As an HVAC apprentice ductwork installer, your primary responsibility will be to assist in the installation, repair, and maintenance of ductwork systems for heating, ventilation, and air conditioning (HVAC) systems. This may include working on both commercial... 

Hometown Nannies Plus LLC

Nanny | M-TH 9:30 AM - 5PM or M-F 9:30 AM - 2 PM | 30-40 hrs/week | Boy, almost 5, Girl, almost 1 and small, friendly dog | Compensation TBD based on experience | Start ASAP! Job at Hometown Nannies Plus LLC

Nanny Westport, CT Westport, CT | 30-40 hrs/week | Flexible Schedule About the Family We are looking for a nurturing and reliable part-time nanny who can provide care during the weekdays, with potential responsibilities including light housekeeping, light ...