Job Description

Are you passionate about helping others and have a knack for problem-solving?

We're seeking a dedicated and results-oriented Customer Support Specialist to join our remote team! As a Customer Support Specialist, you'll play a vital role in assisting individuals with their healthcare benefits, ensuring they have the information and support they need.

What You'll Do:

Provide exceptional support to callers by answering their questions and resolving their concerns regarding healthcare benefits.
Be a source of knowledge, staying up-to-date on healthcare benefit programs and procedures.
Effectively communicate with callers to understand their needs and provide clear, concise information.
Utilize strong computer skills to navigate various systems and document interactions.
Contribute to a positive and supportive team environment.
What You'll Need:

3+ years of call center experience (a plus, but we can train the right candidate!)
A passion for helping others and a commitment to providing excellent service.
Excellent communication and interpersonal skills, both written and verbal.
Strong active listening skills - listen to understand, not just respond.
The ability to learn quickly and adapt to new information.
A keen eye for detail and a commitment to accuracy.
Proficiency in using computers and various software programs.
Why Choose This Role:

Make a Difference: Assist individuals in navigating their healthcare benefits.
Remote Work: Enjoy the flexibility and convenience of working from home.
Competitive Pay & Benefits: Earn a competitive hourly wage along with a benefits package (medical, dental, paid time off).
Supportive Team Environment: Work alongside a team dedicated to providing exceptional service.
Growth Opportunities: Gain valuable experience and knowledge in the healthcare industry.
Ready to embark on a rewarding career where you can make a positive impact?

If you're a passionate and detail-oriented individual with a desire to help others, we want to hear from you! Apply today and start your journey as a Customer Support Specialist!
Employment Type: Full-Time
Salary: $ 17.00 Per Hour

Job Tags

Hourly pay, Remote job,

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