Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:
The Skier Services Hiring and Housing Coordinator is responsible for coordinating and managing hiring needs for Keystone Skier Services inclusive of the Ski and Ride School, Guest Service, Scanning and other guest services positions and providing management and supervision within the operations of the ski and snowboard school.

• Starting Wage: $20.80/hr - $28.49/hr
• Employment Type: Year Round (10-month)
• Shift Type: Full Time hours available
• Minimum Age: No
• Housing Availability:  Yes

Job Responsibilities:

• Work cohesively with SRS Admin team, Skier Services Leadership team, HR, TAG, and Resort Recruiters to meet hiring needs.
• Create job requisitions, post, and manage the applicant flow in Success Factors.
• Communicate with, interview, and offer/decline positions to applicants. Positions to hire for include but are not limited to: Guest Services positions, Adult/Children’s Instructors (Certified and Non-Certified), Alpine and Snowboard, and Support Staff.
• Create job offers and manage the onboarding process through appropriate tracking.
• Manage a smooth and communicative onboarding for new and returning applicants. (paperwork, background check)
• Work closely with the Training Manager to provide details to New Hires and assist with the processes to ensure new staff are fully on-boarded by the first day of training.
• Responsible for managing the employee housing allotment.
• Assist the Ski & Snowboard School locations with projects and operations as needed, including specialty programs
• Assist the Administration and Training Team as needed, including beginning and end of season duties.
• Assist Ski & Snowboard POD locations with daily operations.
• Forecasting business trends to ensure proper staffing levels throughout the season.
• Work with stakeholders around the Keystone and Vail Resorts.
• Communicate and model the importance of safety.
• Staff communication includes daily morning meetings and instructor messaging for company/department updates.
• Role model and bring to life the company's values of; Serve Others, Do Right, Drive Value, Do Good, Be Safe, Have Fun, and Be Inclusive.
• Promote school, resort, and company initiatives.
• Other duties as assigned

Job Requirements:

• High School Diploma.
• Minimum of three years’ experience in a Ski and Ride School. Highly recommended: Instructor trainer, Supervisor, or Supervisor Assistant.
• Must have current professional instructor certification
• Must be able to speak, read, and write English fluently. Verbal communication in person and via telephone with guests, instructors, and management is required.

Preferred:

• PSIA/AASI certification
• 1-3 years of Keystone Ski and Snowboard School supervisory experience
• Working knowledge of company systems—Peoplesoft, Coupa, SuccessFactors
• Able to speak, read, and write Spanish fluently. 

The expected pay range is $20.80/hr - $28.49/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  509225
Reference Date: 06/21/2025 
Job Code Function: Administrative

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