Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

QWpOaUlaMHptMUtJdHJXajlhZmY4WENTUkE9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.

Benefits

Competetive Salary, commission , Schedule Flexibility

Job Tags

Holiday work, Local area, Shift work, Afternoon shift,

Similar Jobs

Southwest Search

Senior Internal Auditor Job at Southwest Search

 ...AuditsSupervise Audit staff during specific audit engagementsAssist Internal Audit Manager with audit engagement reportingAbility to travel up to 10%Manage one or more staff or senior auditorsFollow the organization's policies and applicable laws for... 

Amazon Kuiper Manufacturing Enterprises LLC

Firmware Embedded Engineer, MPSW Job at Amazon Kuiper Manufacturing Enterprises LLC

DESCRIPTION Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Come work at Amazon! As a member of Kuiper...

VERVE SYSTEM

Digital Marketing Executive Job at VERVE SYSTEM

 ...We're seeking a results-driven Digital Marketing Executive to join our team at Verve Systems. As a Digital Marketing Executive, you'll be responsible for developing and executing digital marketing strategies to drive brand awareness, engagement, and conversions. You'll... 

Summit Technologies, Inc.

Senior Military Analyst (MCBL Support) Job at Summit Technologies, Inc.

 ...Technology community, the generating force, and operation.Senior Military Analyst Requirements: The senior military analyst must be an...  ...NACI for access to NIPRNet*position is contingent on contract award.Summit is an equal opportunity/affirmative action employer... 

MDE Logistics

Semi-Local CDL-A Truck Driver | Dedicated Job at MDE Logistics

 ...Applicants welcome to apply. $2500 SIGN ON BONUS! Dedicated Account Home Every Other Day Driver earning $1500-$1700 Dry van and Driver Unload Limited...  ...trailer experience ~ Must possess a valid Class A CDL ~ Must be able to pass a pre-employment drug screen...